Frequently Asked Questions (FAQ)

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, PayPal and bank transfer (via PayPal). 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check-out process.

 

HOW DOES SHIPPING WORK?

We offer 3-4 day, free shipping but currently only ship to the United States.

 

WHAT IS OUR RETURN POLICY?

Don't like what you received? No worries! We have a 14-day return period from when the item(s) was delivered, but the buyer pays for shipping. Contact us and we'll guide you through the process to send the item back!

CAN I CANCEL AN ORDER?

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will process within 24-48 hours before the fund reflects on the customer’s bank account.